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Research on Information System Project Management. 2019; 1: (1) 8; DOI: 10.26855/j.ispm.20190008.

On Communication Management in the Process of Information System Construction
論信息系統建設過程中的溝通管理

作者: 田春竹*

*通訊作者:田春竹,單位:大連國評科技有限公司;

引用本文: 田春竹. 論信息系統建設過程中的溝通管理[J]. 項目管理研究, 2019, 1(1) : 24-26.
Published: 2019-09-09

摘要

2014年7月,我作為項目經理參與了某省電力營銷分析與輔助決策系統的建設。該項目由該省電力公司發起,總投資約430萬元,建設工期為15個月。該系統包括全省基礎營銷報表、基礎數據BI分析、核心業務多維分析、數據抽取管理等幾大功能模塊,主要建設目標是期望通過該系統的建設,實現全省營銷數據的自動采集、匯總、分析,在減少原始手工報表統計工作量的同時,降低數據誤差,同時期望通過該系統的建設,能夠有效治理各地市公司對數據的誤報、瞞報現象,使省公司領導更加全面地掌握全省電力營銷信息。2015年10月,該項目通過了業主方的驗收,并贏得了用戶的好評。本文結合作者的實際經驗,以該項目為例,討論了信息系統建設過程中溝通管理的重要作用,主要包括溝通計劃編制、信息分發、績效報告以及干系人管理等幾個方面。

關鍵詞: 項目管理;溝通管理;信息系統建設

Abstract

In July 2014, as a project manager, I participated in the construction of a provincial power marketing analysis and decision-making system. The project was initiated by the provincial power company with a total investment of about 4.3 million yuan and a construction period of 15 months. The system includes several provinces' basic marketing reports, basic data BI analysis, core business multi-dimensional analysis, data extraction management and other major functional modules. The main construction goal is to realize the automatic collection and summary of the province's marketing data through the construction of the system. Analysis, while reducing the statistical workload of the original manual report, reduce the data error, and hope that through the construction of the system, it can effectively control the false positives and false reports of the data of the local companies, so that the provincial company leaders can fully grasp the full Provincial power marketing information. In October 2015, the project passed the acceptance of the owner and won the praise of the users. Based on the author's practical experience, this paper discusses the important role of communication management in the process of information system construction, including communication planning, information distribution, performance reporting and stakeholder management.

Key words: Project management; communication management; information system construction

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